Privacy Policy

Introduction

Welcome to http://therapy-for-sexual-addiction.denvermentalhealthcare.com (hereafter referred to as “Therapy for Sexual Addiction” or “we”). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This Privacy Policy details how we handle the personal data of individuals who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website located at http://therapy-for-sexual-addiction.denvermentalhealthcare.com.
Any mobile or desktop applications developed by us and made available for download.
Services offered through our platform, such as online therapy sessions, counseling, or support groups.
Products, including digital content, books, or any merchandise sold on our website.

Please note that this policy does not extend to external links or third-party services accessed from our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs the following interactions:

Authorized User Activities: When you sign up as an authorized user on our platform, access our applications, or utilize our services, we collect and process your data in accordance with this policy.
Website Visits: If you visit our websites, we may record information about your interaction, such as the pages visited, time spent on each page, and referral sources.
Communication: We may contact you via email, phone, or text messages (SMS) for various purposes, including newsletters, service updates, marketing promotions, or direct support.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide tailored services:

Account Information: This includes user names, passwords, and account settings preferences.
Payment Details: Any financial information required for purchasing our products or services, such as credit card numbers, billing addresses, and payment history.
Financial Records: Data related to transactions conducted on our platform, including amounts spent, frequency of purchases, and payment methods used.
Purchase History: Information about the products you’ve bought, including quantities, purchase dates, and delivery details.
Mobile Device Identifiers: Unique device identifiers (UDIDs) or advertising IDs associated with your mobile devices when using our mobile applications.
Location Data: Your geographic location data when you interact with our services, enabling us to provide location-based support.
Feedback and Reviews: Comments, ratings, and reviews you submit to help improve our products and services.
Social Media Information: Details shared or made public on social media platforms, such as names, profiles, posts, and interactions, when you connect with our social media accounts.
Product Preferences: Your choices regarding products, including those added to your wishlist or shopping cart, and any customization options selected.

We obtain this data through direct user input, automated tracking technologies (like cookies), and third-party service providers.

Cookies

We utilize cookies to enhance your browsing experience and gather analytics:

Strictly Necessary Cookies: These ensure basic functions of our website, such as allowing you to navigate through pages.
Preference Cookies: Used to remember your preferences and settings, like language selection or theme choices.
Analytics Cookies: Help us understand user behavior by tracking anonymous data, enabling us to improve our services and content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for the duration required by applicable laws and for legitimate business purposes:

Financial and transaction records may be kept for tax and accounting requirements, typically 7 years or more.
User accounts remain active until deactivated by the user or if necessary, to prevent fraudulent activity.
Once the data is no longer needed for the original purpose, it is securely deleted or anonymized.

Security Measures

We have implemented robust security measures to safeguard your personal data:

Encryption: All sensitive data, both in transit and at rest, is encrypted using industry-standard protocols.
Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to process certain functions on our behalf.
Access Controls: Access to personal data is restricted to authorized personnel with specific roles and responsibilities.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services are not intentionally targeted at minors, and we do not knowingly collect or retain personal data from children in this age group.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data:

Access: The right to request access to and receive a copy of the personal data we hold about you.
Rectification: The ability to correct or update inaccurate or incomplete personal information.
Erasure (Right to be Forgotten): In certain jurisdictions, you can request the deletion of your personal data from our systems.
Restriction: Limiting the use or processing of your personal data under specific circumstances.
Data Portability: Receiving a copy of your personal data in a structured, commonly used format and transferring it to another controller.
Objection: Objecting to the processing of your personal data for certain purposes, such as direct marketing.
Non-Discrimination: The right to take legal action if you believe we have discriminated against you based on certain protected characteristics.

To exercise any of these rights or have questions about our data practices, please contact our Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with an updated revision date. We encourage users to review this policy periodically for changes that may affect them.

Contact Information

For any questions, requests, or concerns related to privacy and data protection:

Email: [email protected]
Address: Denver Mental Healthcare, Privacy Team, [Your Address]